A Medical Assistant (MA) in an interventional pain management practice supports physicians and advanced practice providers by managing clinical flow, assisting with fluoroscopy-guided procedures, and handling patient communication for chronic pain conditions.

Position Summary

Role: Clinical and administrative support for an outpatient interventional pain and procedural clinic.

Work Environment: Fast-paced medical office often featuring an in-office procedure or fluoroscopy suite.

Patient Population: Individuals experiencing chronic, complex, or high-acuity conditions (e.g., spine injuries, nerve damage, arthritis).

Key Responsibilities

Clinical Intake: Room patients, record vital signs, review medication/allergy histories, and document chief complaints in the Electronic Medical Record (EMR), Eclinical Works.

Procedure Assistance: Prepare and maintain sterile procedure and examination rooms; assist providers during image-guided injections or minor procedures; monitor patients pre- and post-procedure. 

Safety & Compliance: Follow protocols for infection control, equipment sterilization, and radiation safety (such as C-arm/fluoroscopy guidelines).

Administrative Duties: Manage appointment scheduling, process prior authorizations or durable medical equipment (DME) orders, and handle patient phone inquiries or outside medical record requests.

Patient Education: Provide post-procedure home care instructions and medication usage guidelines under provider supervision.

Qualifications & Requirements

Education: High school diploma or GED required; completion of an accredited Medical Assistant program.

Certifications: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent credential; current Basic Life Support (BLS/CPR) certification.

Experience: 0 to 2+ years of clinical experience, with prior specialty or pain management experience preferred. 

Skills: Strong communication, EMR proficiency, basic pharmacology knowledge, and physical capability to assist in safe patient transfers

We are seeking an exceptional Medical Assistant to join our team! As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment, and has previous office experience.